Overview
MithilaBazar – We are committed to providing our customers with quality products and a satisfactory shopping experience.
Damaged Products
If your order arrives damaged, opened, tampered with, or in an unusable condition, please contact us within 7 days of delivery via WhatsApp.
Wrong Product
If you receive a product different from what you ordered, please contact our customer support team immediately.
Refund Request
To request a refund, customers must provide their Order ID, product photos/videos, and details of the issue via WhatsApp.
Food & Grocery Products
Due to hygiene and food-safety reasons, food and grocery products are generally non-returnable. Refunds or replacements may be considered only for damaged, tampered, defective, or incorrect products after verification.
Verification
All refund or replacement requests will be reviewed and verified by our team before approval.
Refund Method
Once approved, the refund will be processed to the original payment method, wherever applicable.
Refund Processing Time
After approval, the refund may take a few business days to reflect in your account, depending on your bank or payment service provider.
Refund/Return Support via WhatsApp
8709221812
+91 94314 04770
Mithilaa Bazar
Our Mithila, Our Identity